In a new step reflecting its commitment to provide innovative services and strengthening its national presence, Mobilis inaugurated its first "Mobilis Service Center" in Oran on March 16, 2025 during an official ceremony attended by:
• Mr. Sid Ali Zerouki, Minister of Post and Telecommunications,
• Mr. Nourddine Wadih, Minister of Knowledge Economy, Startups, and Micro-Enterprises,
• Mr. Samir Chebani, Wali nof Oran,
• Mr. Chaouki Boukhezani, Chairman and CEO of Mobilis.
New Customer Service Concept:
Mobilis Service Center is a unique model that englobes commercial, technical, operational, and administrative services under one roof, contributing to:
• Enhance the customer's experience with faster and more efficient services.
• Improve operational performance and ensuring better responsiveness to customer needs.
• Provide an advanced environment that reflects the latest innovations in telecommunications.
Modern Facilities & Integrated Experience:
The center has been designed to be more than just a service point
It is a comprehensive space that offers a fully integrated experience, including:
• An advanced commercial agency: providing digital solutions and premium customer services.
• A self-service area: facilitating transactions and speeding up procedures.
• An exploration and relaxation space: enhancing customer experience inside the center.
• A startup support area: assisting entrepreneurs and innovative projects.
• A Skills Center: offering free training in modern technologies.
• A modern call center and coworking space: improving coordination between operational teams.
• A data center and technical operations unit: ensuring service continuity and quality.
A Vision for the Future:
This project is part of Mobilis' strategy to bring its services closer to custumers through a modern and advanced space that will gradually be expanded all over Algeria, further strengthening Mobilis' leadership in the telecommunications sector.
Together We Make The Future